Solutions

At Enshored, we provide a broad range of solutions tailored to each client’s unique needs.

Our clients rely on us to support them across an array of critical functions. We don’t just replicate their existing operations, but layer on top our process experience and knowledge of best practices, improving and streamlining daily workloads.

Customer Care

At Enshored, we know how to manage customer interactions to the same high standards we know our clients expect. We know the perils and pitfalls of outsourcing these critical interactions – and how to avoid them. We operate across voice, chat and email channels, mastering each client’s unique ways of managing all customer interactions.

  • Inbound support
  • Outbound support
  • Sales and order taking
  • Omni-channel support
  • Process improvement

Data Processing

Data processing and back office functions are critical to many of our clients. We would be willing to bet that we get more excited about outsourcing data entry functions than pretty much anyone we’ve ever met. At Enshored, we deliver a consistent and exceptional level of quality across a range of scenarios. We handle both simple and complex processes, and know how to set up the right teams to succeed based on our clients’ unique requirements.

  • Data manipulation and cleaning
  • Data verification
  • Research
  • Merchandising
  • Data transcription
  • Reporting

Sales & Marketing

Every sales team has repetitive functions that are ripe for outsourcing. At Enshored, we have outstanding lead generation research knowledge, based on experience in multiple industries and verticals. We like to believe that our clients’ sales teams should be meeting with their clients, and not managing every aspect of their Salesforce/CRM lead pipelines. In short – who doesn’t want more qualified leads in their lap every day?

Our capabilities include supporting specific sales processes as well as operating end to end outbound campaigns and order processing.

  • Lead generation
  • Campaign management
  • SEO & pay per click
  • Marketing collateral
  • Sales outsourcing

Human Resources

Here at Enshored, we are aware of the complexities of managing complex HR operations. We take all we learn from working with fast growing, complex clients to bring certainty and order to one area that is often overlooked as firms grow rapidly. We know that flawless execution with your staff is a key part of keeping them engaged and excited to work with you.

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  • Recruitment
  • Onboarding
  • Talent management
  • Comp & benefits
  • Safety & compliance
  • Offboarding

Accounting & Finance

At Enshored, we know that it takes a specific type of person to take ownership of accounting and finance functions. They normally turn up at interviews with a calculator for a start. We’ve worked with our clients to help them manage many of the repetitive functions necessary to keep cash flowing and suppliers happy.

  • Accounts receivable
  • Accounts payable
  • Financial controls
  • Financial reporting
Case Study: Human Resources Process Management

Find out how Enshored helped an HR team deal with the problems of triple digit growth.

When you are growing rapidly in multiple locations, some things will be better centralized. See how Enshored helped a US health and fitness company handle the increasing complexity of their stellar growth.

Download the PDF

“The Enshored team has delivered on their commitments to improve our quality, extend our operating hours and reduce our cost. The implementation process was very professional and reduced risk and scaling the team when our business grew took minimal effort from our Managers. In addition to the pure transactional support, the Enshored team had actively engaged in our business and has brought a number of process and organizational improvement opportunities to the table. They have become a trusted partner and an extension of our team and we continue to identify opportunities to work together.”
Steve Goldenberg
CEO, Interfolio