About Us

Enshored are a talented and growing team of talented outsourcing professionals and supporting teams. Enshored provide a range of services to clients, primarily in the areas of:

  • Customer Service
  • Back office data processing
  • Sales and Marketing Support
  • Content Moderation

By doing so, Enshored help our clients tackle the challenges associated with high growth: keeping quality high; maximizing profits; and keeping management focused on what’s important to drive their business forward.

As a company we are driven by an intense desire to know and understand each of our unique clients. We use that knowledge to identify solutions that achieve their goals in a way that makes sense for their business.

Ian Jackson

Founder & CEO

Ian has extensive experience running financial technology and outsourcing firms. Prior to working in outsourcing he spent 20 years working in financial technology – an industry that has been completely globalized and transformed by outsourcing.

Leadership roles have encompassed teams in multiple countries and across disciplines. Ian has a keen interest and focus on corporate strategy, finance, marketing and operational excellence. Since the death of co founder and business partner Jeff Bauer, Ian has taken on the CEO role.

Ian’s constant thirst for learning, meaning and knowledge have led to him being a contributor to Inc and Bobsguide. He is convinced that the clarity of purpose created through the outsourcing process is critically important for the profitability and longevity of every firm and industry with an operating component.

A keen cyclist, Ian now owns many of the Strava segments in and around Manila.

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Jeff Bauer

Jeff Bauer – in memoriam


Jeff was co founder of Enshored and a huge driver of its early success prior to his tragic early death in October 2016. Jeff is survived by his parents and brother, and leaves behind a lasting legacy, having touched the hearts and minds of everyone he met.

Enshored continue to serve his memory and to deliver on his goals for the company.

Jeff Bauer Facebook Memorial Page

Miguel Enriquez

Operations Director

Ronald Kim Sy

Operations Manager

Mel Guerzon

Operations Manager
Ryan Pakingan

Ryan Pakingan

Operations Manager

Yvette Romero

Team Captain

Shirley Mendoza

Team Captain

Robbie Sernande

Team Captain

Julz Balderrama

Team Captain

Arra Alpino

Team Captain

Andrimel Velasco

Team Captain

Carlo Basilio

Team Captain

Cindy Zaremalekabadi

Team Captain

Judge Isidro

Team Leader

Miguel Garcia

Quality Assurance Lead

Aubrey Pagador

Team Leader

Erli Amante


Jess Labuguen III


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