When a company is just starting out, having everyone in one office can have a lot of advantages. That energy is hard to replicate! But there are some disadvantages, and those become apparent as a business grows.
“Opening our third office in Manila will make sure we can keep up with the growth coming both from existing and new clients.”
Enshored is excited to announce the opening of its third operations center in Ortigas, Metro Manila, in The Philippines. Enshored has signed another lease for over 8000 Sq Ft of space in the JMT building on ADB Avenue. The newest office will start operating by the end of January 2020.
Enshored has been successfully operating from two offices in Ortigas and with over 700 employees. One of these is also in the JMT building, where Enshored have been working since the summer of 2016.
When businesses are growing rapidly, the focus is generally on revenue and getting more of it, and not necessarily on how you deliver that product or service. This can create large inefficiencies in the daily processes that your team is working on. In particular, growing a business can be like reinventing the wheel as there is no time to go outside and work out how others solve this problem.
It’s been estimated that over 90% of Fortune 500 companies use some sort of outsourcing to assist with their operations. There’s a reason for that!
As businesses grow, processes naturally need to be added and tweaked. Some of these add real value to your bottom line, but some don’t. Many companies claim that their customer service function is a real value-add, but do you have data that proves you actually add customers because of it?
Time is finite. Ideally, some of the most productive and engaged minds in your company reside in management. Each of these leaders only has so much time in a day.
As businesses grow, they get more complex. That’s just a fact of life. The problem is that this can lead your company leadership to get bogged down in items that don’t contribute directly to the larger vision and mission of your company. In fact, a Harvard Business Review article states that the typical company’s senior executives spend less than three days each month working together as a team—and in that time they devote less than three hours to strategic issues.
Career site Comparably released its annual ranking on the 50 best companies for workers of color. Non-white workers took an in-house survey that inquired about pay equity, support from leadership, and company culture.
Major companies that made the list included Google, Facebook, Southwest Airlines, and Starbucks. Small tech companies, like development platform Github and marketing software firm HubSpot were also included.
Here are the 50 best companies for people of color (in alphabetical order).
The winners of Comparably’s 3rdAnnual Best Companies for Diversity Awards received the highest ratings by diverse employees of color(non-Caucasian) who provided anonymous feedback about their employers on Comparably.com within the past year.
The award winners are listed in alphabetical order and segmented into two lists: Top 50 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (less than 500 employees).
Enshored has been awarded as one of the Best Companies for Diversity in Comparably Awards for Q4 2019. This is a reflection on how diverse employees feel and rate their work experience at Enshored across various culture dimensions.
“We are delighted to be recognized once more by Comparably, this time for diversity,” said Ian Jackson, CEO of Enshored. “We understand that to build an excellent business means tapping into and developing every type of talent and we welcome anyone with the right attitude and competencies at Enshored.”
In Six Sigma, reducing variation is principle #2. It’s noted that when planning for Six Sigma, variation is undesirable because it creates an uncertainty of achieving your desired outcome. If the desired outcome you’re seeking is always profitability – then anything that may deviate from that model should be evaluated.
Savvy companies know that in order to grow, more resources need to be applied to products and services that perform. Often, that means weeding out options that may be under-performing. The trouble is, some companies don’t have the data to know the difference. It’s important to develop a process for pulling data on the performance of your offerings. Sit down and take an objective look at how each category is performing, and make a commitment to decrease the offerings that are not up to par in each.
Since 2014, Enshored has made a mission to service clients with customer support, back office support, content moderation, and marketing techniques, all to help clients in the most efficient way possible. Our team provides customer support paired with research to make our client’s business with their productivity and workflows.
This year, our dedication has earned us a spot on Clutch’s 2019 Global Leader list for our BPO services and outstanding customer support we’ve provided them. Clutch, the B2B ratings and review platform, looked at each company on their site to identify the companies who are currently making the biggest impact for their clients. We’re proud that this methodology has highlighted Enshored and our services.