WASHINGTON, DC – December 5, 2019 – Clutch named 180 companies as Global Leaders for the business services industry today. Clutch is the leading B2B ratings and reviews platform and is headquartered in downtown Washington, D.C.
These are the Top 100 highest-rated companies for Work-Life Balance in 2019, according to anonymous employee feedback on Comparably.com to a variety of questions regarding the topic. This distinction is segmented into two lists: Large companies (more than 500 employees) and Small/Mid-Size companies (500 employees or fewer).
Enshored, the leading outsourcing company for disruptive technology companies, announced that is has agreed a multi-year deal to sponsor a US based elite cycling team. The team shall be called EVOQ.BIKE p/b (presented by) ENSHORED.
“Any successful team needs to have grit, be professional, be obsessed with marginal gains, display phenomenal teamwork, and be selfless. I look forward to the team helping us deliver the marketing message of Enshored to future clients”: Ian Jackson, CEO
Inc. magazine revealed today that ENSHORED is No. 607 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.
This week has seen Enshored recognized as one of the fastest-growing companies in the US. According to Inc Magazine, we rank at 607 of the 5000 companies who made it onto the annual Inc. 5000 list.
This is further validation for Enshored. We have carved out a unique niche in the outsourcing world in supporting disruptive businesses to grow and be successful. As a partner to them, we bring expertise in operational areas where they need help. They, in turn, can get back to focusing on the big ideas, and the more disruptive parts of their business.
The environment in Los Angeles is laid-back, with sunshine and blue sky days one after the other. For employees at these nine companies, the environment at work is even better than the surf. They let us know by leaving anonymous ratings on Comparably.
There are some clear and well-known disadvantages in working remotely – be it in outsourcing or in any globally located business with remote workers. At Enshored we welcome client teams to visit our offices whenever possible, and every year many do come. These short times of direct contact bring significant improvements to the working relationship and often to our productivity and other positive outcomes. I’ve listed the following 4 main points we look to accomplish during these on-site visits:
In the final part of our series on customer service, we will bring everything together by looking at the process. Process – how you do things – is critical. You can have the right tools and the right people, but without a clear and consistent process to manage things, you will not be able to deliver great customer service.
This is the second part of a short series on how to deliver great customer service. The first part focused on having great technology to support your team, the next part then is to have the best possible team.
If you have a business with customers, you need some sort of customer service. If you want to have a good business, you are probably thinking you need good customer service. And if you want a great business, you need great customer service. It is unavoidable if you are going to compete.
So what makes great customer service? We shall dig into that question and tackle some of the challenges we see at Enshored each day.