I’m Andri, Team Captain at Enshored. As someone who works closely with Back-Office Support, I’ve found that data analysis is a critical process. Whilst all data is important, continuous data analysis enables us to more easily identify trends, spikes, and periods of increased/decreased demand. The understanding of consumer behavior is integral to the success of any business.
Enshored is an outsourcing partner to fast-growing startup and scale up companies. Enshored is growing quickly too. Like many outsourcing companies, operational centers are based in lower-cost countries, while leadership, sales, and marketing are managed closer to the clients. For Enshored, this means operations based in the Philippines and leadership in the US.
This creates a challenge as to how best communicate in such a dynamic environment, given the challenges of distance, and an ever-changing and expanding team of leaders. A failure to communicate well at a fast-growing company can seriously damage the culture you are trying to build, can lead to operational failures and misalignment and a lack of buy into the vision and direction of the firm. Since day one, Enshored has recognized the challenge and worked hard to ensure that communication is prioritized.