b'Humans are built for challenge.Thats why weput people first.Q&A: Sang Won Hwang, COO, EnshoredSang is the COO of Enshored, a leading outsourcer for startups. We spoke to him to find out more about why building a people-first culture is key to solving the content moderation problem and protecting your brand.Q: What kind of people areQ: How does your people first culture drive productivity?you looking for in EnshoredA:We have a community- we talk about it. We help for content moderation? based mentality. If youpeople and take steps to A:We are looking for peopledont have a communityempower them and overcome who are analytically savvyapproach to this, individualsnegativity. That talk often and emotionally intelligent.will fail much faster. If youreturns to home, and our team They have to be criticalisolated on your desk andwill share why theyre working. thinkers while also beingjust absorbing challengingSome are working because creative. Were looking forcontent without sharing, thenthey have a family to take care problem solvers. We arehow do you think youd feel?of or a grandma. Or theyre solving problems for brandYoud feel terrible.putting their daughters risk, brand uncertainty, and value. So we work in tight-knitthrough school. And others groups, and we sharewill say, Im doing the same. experiences. What did youIt creates a natural bond of see today? How did thattogetherness. Everyone has make you feel? And theneach others back.30'