Trust the People.
Trust the Process.

Enshored have a great leadership team both in the US and in the Philippines. We’ve invested heavily in only hiring those managers that add value by their actions every day. Passion, commitment, professionalism, and level heads are sought through our rigorous manager recruitment programs. Overall of that, we seek those with grit – who will get it done for our clients no matter the headwinds.

Ian Jackson

Founder & CEO

Ian has extensive experience running financial technology and outsourcing firms. Prior to working in outsourcing, he spent 20 years working in financial technology – an industry that has been completely globalized and transformed by outsourcing.

Leadership roles have encompassed teams in multiple countries and across disciplines. Ian has a keen interest and focus on corporate strategy, finance, marketing and operational excellence. Since the death of co-founder and business partner Jeff Bauer, Ian has taken on the CEO role.

Ian’s constant thirst for learning, meaning and knowledge have led to him being a contributor to Inc and Bobsguide. He is convinced that the clarity of purpose created through the outsourcing process is critically important for the profitability and longevity of every firm and industry with an operating component.

A keen cyclist, Ian now owns many of the Strava segments in and around Manila.

LinkedIn     Twitter

Jeff Bauer

Jeff Bauer – in memoriam


Jeff was co-founder of Enshored and a huge driver of its early success prior to his tragic early death in October 2016. Jeff is survived by his parents and brother, and leaves behind a lasting legacy, having touched the hearts and minds of everyone he met.

Enshored continue to serve his memory and to deliver on his goals for the company.

Jeff Bauer Facebook Memorial Page

Miguel Enriquez

Country Manager

Karen Figueroa

Client Services Director

Maureen Toner

Client Relations Manager

Ryan Pakingan

Operations Director

Hera Tierro

Senior Operations Manager

Mel Guerzon

Operations Manager

Drew Jordan

Operations Manager

Julzen Balderrama

Operations Manager

Carlo Basilio

Junior Operations Manager

Aubrey Pagador

Junior Operations Manager

Kathleen Peralta

Training and Quality Manager

Pauline Mae David

HR Manager

Vincent Cua

IT Manager

Lavinia Arances

Head of Media Relations

John Peter Isidro

Team Captain

Christia Quiero

Team Captain

Andrimel Velasco

Team Captain

Archie Perdiz

Team Captain

Cindy Zaremalekabadi

Team Captain

Roberto Sernande

Team Captain

Shirley Mendoza

Team Captain

Arra Alpino

Team Captain

Jonico Bulan

Team Captain

Yvette Romero

Team Captain

Philippe James Santos

Team Captain

Kimberly Cruz

Team Captain

Atilla Jean Palconit

Team Captain

Marc Kevin Buccat

Team Captain

Golda Daquioag

Team Captain

Macoe Faustino

Team Captain

Rose Romero

Shift Lead

Corinne Martinez

Shift Lead

Raymund Lunaria

Shift Lead

Annielou Margallo

Shift Lead

Mervine Lee

Shift Lead

Kevin Bernal

Shift Lead

Victor De Guzman

Shift Lead

Nico Burgos

Shift Lead

Lyka Sison

Shift Lead

Elaine Medina

Shift Lead

Paul Lumawig

Shift Lead

Olivia Montillana

Shift Lead

Miriam Baguioso

Shift Lead

Harvee Biton

Shift Lead

Ayahtollah Bautista

Shift Lead

Marell Canaria

Shift Lead

Ivan Rebellion

Shift Lead

Ralph De Jesus

Shift Lead

Renz Diaz

Shift Lead

Joe De Guzman

Senior Network System & Engineer

Miguel Garcia

Training and Quality Assurance Lead

Maureen Miraflor

Quality Assurance Lead

Jan Russel Pineda

Quality Analyst

Beverly Galit

Quality Assurance Associate

Rico Masangkay

Workforce Analyst

Mark Maramot

Quality Analyst

Darwin Lopez

Quality Analyst

Alvin Martinez

Quality Analyst

Angel Relato


William Sopenasky


Katrina Alano


Karl Cabrera

Associate Trainer

Nathaniel Soriano

Quality Analyst

Sheena Secang

Quality Analyst

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