Enshored, a leading outsourcer for start-ups, was named the winner of a Silver Stevie® Award in the ‘Customer Service Team of the Year’ category in The 18th Annual International Business Awards®.
The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2021 IBAs received entries from organizations in 63 nations and territories. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.
As the ongoing COVID-19 crisis will prevent winners from receiving their awards on stage during a traditional gala IBA banquet, winners will be celebrated instead during a virtual ceremony on Wednesday, 8 December.
Enshored was awarded the Silver Stevie® for their work with Paddle. Key achievements include Paddle’s TrustPilot score increasing from 1 to 4.5 stars, customer satisfaction improving from 82% to consistently hitting over 90% and previously strained relationships with SaaS customers improving.
We are delighted to have been awarded a Silver Stevie®. I’m incredibly proud of the Enshored team and their work on this project.’
Ian Jackson, CEO, Enshored
Stevie® Award winners were determined by the average scores of more than 260 executives worldwide who participated in the judging process from June through early August.
“What we’ve seen in this year’s IBA nominations is that organizations around the world, in every sector, have continued to innovate and succeed, despite the setbacks, obstacles and tragedies of the ongoing COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher. “All of this year’s Stevie Award winners are to be applauded for their persistence and their resilience. We look forward to celebrating their achievements with them during our 8 December virtual awards ceremony.”
Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.