Posted on May 31, 2023
How AI will Improve Customer Experience
As the digital customer experience continues to rapidly evolve, meeting rising expectations is a challenge for all start-ups. Exceptional has become the new service baseline and start-ups need to be armed with the right tools to achieve the personalized care that customers demand. Here at Enshored, we believe great customer experience depends on the human…
Posted on May 31, 2023
Six Steps to Create Positive CX in the Video Game Industry
Posted on May 23, 2023
How to Choose the Right ecommerce CX Partner
Posted on May 19, 2023
How Startups Can Benefit From Strategic Outsourcing
Posted on May 19, 2023
Matching Tone of Voice
Tribe Magazine
Tribe is our new magazine that celebrates the women and men who take the brave step to back themselves and start a business.
In the magazine we speak to founders from a variety of industries to learn more about why they started their businesses, the ups and downs of being a founder and their biggest challenges to date.
The industries we enjoy immersing ourselves in are e-commerce, fintech, travel, SaaS, and food delivery startups.
Case Studies
View all case studies >>
Posted on May 05, 2023
Coping with an avalanche: scaling up at speed to meet demand surge
Context TravelPerk is a next-generation business travel platform pioneering the future of business travel. The unified platform provides a variety of travel and expense management services, including automated spending limits and policies. Challenge During 2019-20, TravelPerk was significantly impacted by the Covid-19 pandemic, resulting in downscaling its core business operations. When global travel restrictions eased,…
Posted on May 17, 2021
Scaling a Style-by-Subscription Start-Up
Posted on May 17, 2021
Rapidly growing SaaS disruptor conquers bottomless pit of help tickets – and finds a people-first partner
Posted on May 17, 2021
Big product launch demands rapid ramp-up and flexible customer support
Posted on May 15, 2021
Fast CX mobilization to deal with query backlog and accommodate rapid growth
Metaverse Manifesto
By now, you’ve probably heard about the metaverse. But do you know how it will impact your business, family and beyond?
We started to ask ourselves those questions. So, we have gathered our thoughts with some specialists within this field and have created The Metaverse Series.
We hope this series will help shape government thinking and policies, inform large corporate players with an interest in this sphere, and contribute positively to this important immersive iteration of the internet.
