Written by Enshored Team on February 7th
Every month, subscription box company Rocksbox ships customers hand-selected fashion accessories and jewelry. If a customer loves an item, they can purchase it. As a “Netflix for jewelry” concept, their customers loved this model. However, having grown into a well-established brand from a home-based business, the company was ready to scale and needed to expand its team.
Finding stylists with a knack for selecting the ideal fashion accessories for individual customers proved challenging. They had tried building a global network of subcontracted remote workers to help meet customer demand. Managing so many independent contractors made it unscalable. The role needed a specific set of creative skills, perspectives, and training.
After working with Enshored, Rocksbox can now scale their offer of individualized style suggestions that attract customers to their brand.
We helped them to define the team structure. We collaboratively concluded three areas to guide us when growing the team:
We built the team and got to work.
Rocksbox saw incredible results with Enshored:
Enshored impressed us by really taking the time to understand our business and what our needs are. We don’t have to do hand-holding in terms of training, which is great! It gives us the freedom to do other things.
Debbie Shen, Rocksbox Director of Member Experience
Ready to scale your business? Contact Enshored today.
Serious about scaling?
One call is all it takes to know if we’re a fit.