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Enshored Named by Clutch Among the Top BPO Companies

Here at Enshored, we believe in the importance of great outsourcing to power growth for disruptive businesses, whatever their size and growth trajectory. BPO companies can help solve problems of scaling, optimizing service delivery, as well as the promise of operational cost reduction, and more time to focus on your core business. Whether it’s for a high-growth niche e-commerce firm, a new travel technology company or a disruptive digital marketing agency, BPO companies like Enshored can help provide you with the right staffing needs.

 

Enshored is an outsourcing firm built to solve the challenges related to scaling, high growth businesses, delivering proven results by utilizing our unique agile operations framework and the highly-skilled associates in the industry. We provide a wide array of services such as customer support, sales and marketing, and back-office support to name a few. We work with companies from startups to tech companies to fast-moving consumer goods businesses.

 

As a testament to our success, we are featured on Clutch’s rankings of the best companies in the BPO space. Clutch is the leading ratings and reviews platform for IT, marketing, and business service providers.

Enshored Clutch award

There are lots of ratings and reviews websites out there, but what sets Clutch apart is that their trained business analysts perform in-depth interviews with clients about the quality of their interaction with each Clutch-registered company.

 

Here’s our CEO, Ian Jackson on what he had to say about this amazing award:

“We are delighted to have been recognized by Clutch for our ability to provide transformational outsourced B2B customer support services. While there is a major push to digital, we see delivering excellence in voice-based support as critical in helping maturing B2B and SaaS businesses meet the needs of their business customers. You need to meet your customers where they are happy talking to you.”

 

We truly appreciate our clients for taking the time out of their busy day to leave a review on our services and how it impacted their business. We were assessed on the basis of our strong management skills and our proactiveness. Their head of customer service commented: “At Enshored, they treat their employees well…It’s clear people want to work with Enshored, which makes life easier for me.”

 

You can read the full version of the review on our Clutch profile.

 

Contact us! We’d love to know more about your company and how we can help you elevate your business.

Enshored Partners with Safer to Respond to the Latest Typhoons

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Enshored, together with the non-profit organization Shared Aid Fund for Emergency Response (SAFER),reacted promptly to bring aid to those most badly affected by the latest typhoons in  November.  These efforts continue the charitable activities initiated by the company’s CEO, Ian Jackson, initially to assist with the Covid-19 response.

Customer Support Team Creates Fund to Support Peers Affected by Typhoon Flooding

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A customer support team at Enshored created a fundraising initiative to extend help to two members of their team who were significantly affected by Typhoon Ulysses November 11-13, 2020. In addition to the loss of power and damage to property from strong winds, the typhoon caused massive flooding in parts of Manila and Calabarzon.

Enshored COO Sang Won Hwang to bring further depth to the leadership team at a time of growth, internationalization, and increased complexity.

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Enshored, the leading outsourcing partner to disruptive companies, is excited to announce the hiring of Sang Won Hwang as Chief Operating Officer. Sang will initially be based in Manila, Philippines, and will have oversight of global operations. Sang will bring further depth to the Enshored leadership team at a time of growth, internationalization, and increased complexity.

Why Your First Clients SHOULD Be Your Friends

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(This article originally appeared on www.inc.com.)

The surprising lessons learned from a B2B Entrepreneur

 

A lot is written about the importance of your first clients in any business. There is a lot of opinion on working with friends and family too. Most business writing on the subject seems to mostly refer and apply predominantly to retail and creative businesses. It generally covers the ground on subjects such as working with people who expect stuff for free, or for fees to be heavily discounted, and not valuing your time and effort. Much of these writings tends to paint a picture of relationships that are devoid of professionalism when having your friends as business clients. Less is discussed about working in a B2B setting beyond the cliche of “there are no friends in business.”

Clutch Highlights Top 50 Data Entry Companies

2020 clutch award

Clutch Highlights Top 50 Data Entry Companies

WASHINGTON, D.C., September 15, 2020 –  Today, Clutch released an updated list of the top data entry companies in 2020. Clutch is the leading B2B ratings and reviews platform. All data entry service providers were evaluated based on market research including the companies’ client reviews, past work, market presence, and service specialization.

Read the full story here. 

Xavier, Andrimel top Enshored’s first-ever 500KM Run Challenge in July

fitathon run July enshored

 

Xavier Benavidez, a Customer Support Representative at Enshored since 2017 and Andrimel Velasco, Operations Analyst since 2016, are the top runners so far in Enshored’s first-ever 500KM run challenge for the month of July by running a total of 438 km in just a month. 

Benavidez ran a total of 227.1 km while Velasco hit 210.9 km. The last reported daily run that the two guys did was 10 km.

Enshored Charity partner JuanSpark Youth Leaders successful relief operation in San Mateo, Rizal

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(This article was originally written by Juan Spark Leaders Organization.)

Last July 4 and 5, we have already distributed grocery packages to more than 600 families in San Mateo, Cainta, and Angono, Rizal.

At least two days before the distribution of relief packs, claiming stubs were distributed by local government units (LGUs) to our beneficiaries. To ensure that minimum health and safety standards are met, our volunteers wore face masks and gloves during the distribution. Upon entry in the venue premises, hands of the volunteers and beneficiaries were sanitized using alcohol. Markings, where beneficiaries should stand in line while waiting for their turn, were also placed in the venue to ensure physical distancing. Only 30 persons are allowed to enter the venue premises at a certain time.