Taking too long? Close loading screen.

BPO Insights by Enshored

Work from home “heroes of the day”- Rose Tan with MJ, Kevin, JB, and IT help transform to full WFH operating model

CEO Ian Jackson has recognized the newly formed logistics team, Rose Tan, MJ Cero, Kevin Bernal, JB Seril, Justine Bolaños together with the IT and procurement team, who were responsible for delivering computers and wifi hotspots, in his recent video message to all employees. 

“A month ago everyone was super busy moving from 100% work from the office to 100% work from home scenario. We very quickly got to 80% and then to 90% and since then we’ve moved on to 97-98% employees working from home. That’s a tremendous achievement! Much of that goes down to the work from our IT team, from Rose, from those who volunteered to help with the distribution of equipment whatever their positions in the company,” CEO Ian Jackson said. 

The team strategized quickly on how to deliver as much equipment as possible to each employee’s home address after they had received the March 22 deadline for BPOs final work from home arrangements memo shared by the Contact Center of the Philippines, CCAP. 

“It was a nerve-racking experience, honestly but totally worth it”, shared by Rose Tan. “The fact that I could help convince three vans to help on the 4-day delivery and hand over equipment myself to employees was really satisfying.”

“The officers on the checkpoints were really strict. We were afraid that they would stop us from delivering but they totally understood our purpose”, added by Kevin Bernal. 

“For me, giving your time to a cause you believe in, in order to help others in the process is what volunteerism is all about. The whole experience can be very rewarding and addictive! A little selflessness can go a long way and I just find that I get a lot of the experience out of this”, MJ Cero sincerely shared.

“It was really pleasing to me to see that so many people worked tirelessly without direction just to do the right thing to get the computers and wifi hotspots out to those who needed them so you guys can continue to work and get paid. That’s really important!”

Ian Jackson

Serious about scaling?

One call is all it takes to know if we’re a fit.

© 2024 Enshored · Privacy · GDPR · California · Cookies