Enshored Grow is aimed at younger startups, who are in need of help scaling back office and customer service support, but where a large dedicated team is still not the right way forward.
Enshored Grow provides you high-quality customer support and back office teams. Teams are shared with like-minded clients. The teams take ownership and accountability for delivering excellent service and improving your processes, just like a full-time team, without the cost and commitment.
OUR KEY TENETS:
- Retainer based minimums
- Teams can be set up to run on 24×7 or shorter support hours as required
- Teams are shared with other like-minded client teams, and staffed with superior customer service heroes at Enshored
- Your team is led by a senior Enshored team captain and Operations Manager who will ensure consistency, quality and responsiveness
How Can We Help?
Let’s chat about how you can give your customers a great experience.
Scaleable Outsourcing Service Your Business Can Rely On
Voice phone support.
Live chat services.
Video and Image Editing.
“We chose Enshored as a partner for two reasons. Firstly they have a strong track record in managing outsourced customer support services for businesses like ours, and they didn’t disappoint there. The other reason was that they were very flexible in working with us as our business model evolved, and were able to go on that journey with us. They made a big impact on our business in a short time.”
Chief People Officer, Amanda Bucci
Back Office Support
Back office support and data processing are crucial for many of our partners. Back office performance for most companies is a little-understood but critical factor in the success or failure of a business. While the customer does not see or experience these processes directly, they are vital to the successful operation of any enterprise.
Careful content moderation is critical for success when managing your presence on any social media platform. An engaging and effective content strategy includes two critical components. First, we identify, flag, and remove content that is not suitable for your platform. We then help you identify and highlight your strongest content.
Sales & Marketing
Sales is a high cost area of any business, which makes it difficult for sales and marketing leaders to make the most of their budgets. Finding talent swiftly in times of growth is even more challenging. By outsourcing sales and marketing tasks to Enshored, you get the most out of the sales force you have today.