Enshored, together with the non-profit organization Shared Aid Fund for Emergency Response (SAFER),reacted promptly to bring aid to those most badly affected by the latest typhoons in November. These efforts continue the charitable activities initiated by the company’s CEO, Ian Jackson, initially to assist with the Covid-19 response.
A customer support team at Enshored created a fundraising initiative to extend help to two members of their team who were significantly affected by Typhoon Ulysses November 11-13, 2020. In addition to the loss of power and damage to property from strong winds, the typhoon caused massive flooding in parts of Manila and Calabarzon.
Enshored hero, Charie Fe Pautan, has to move her workplace from home to her team captain’s home due to a power interruption due to power lines and posts ripped out due to the typhoon winds on November 11.
Enshored, together with the Youth for a United World – Philippines, Focolare Movement Antipolo community, the Transfiguration of Christ Parish, and The Noche Buena Project, has helped 90 families in Zapanta Compound in Brgy. San Roque in Antipolo, Rizal, from May 8-9, 2020.
(This article was originally written by Juan Spark Leaders Organization.)
Last July 4 and 5, we have already distributed grocery packages to more than 600 families in San Mateo, Cainta, and Angono, Rizal.
At least two days before the distribution of relief packs, claiming stubs were distributed by local government units (LGUs) to our beneficiaries. To ensure that minimum health and safety standards are met, our volunteers wore face masks and gloves during the distribution. Upon entry in the venue premises, hands of the volunteers and beneficiaries were sanitized using alcohol. Markings, where beneficiaries should stand in line while waiting for their turn, were also placed in the venue to ensure physical distancing. Only 30 persons are allowed to enter the venue premises at a certain time.
The newly hired Team Captain at Enshored, Jan Suarez showed so much grit and dedication to his job and to his team by walking for almost 8 kilometers just to reach Enshored office last March 17, 2020, despite the suspension of mass transportation so he can help his team’s work from home set up transition.
By the end of March most, if not all, BPOs around the world had transitioned from what has been an almost exclusively office-based work regime to working from home. As global support providers to the world’s businesses, we too have been affected by the disruptions this pandemic has brought to our client’s businesses. We have faced either an increase of decrease in client work volume requirements – broadly speaking though, we have all adapted well to the changes.
Enshored, like every company globally, has been impacted by the Coronavirus epidemic. Since mid-March, our team has transitioned from working 24×7 out of our offices in Manila, to a work from home set up. We worked tirelessly with our support teams to get each of our operational teams online and back working for our clients. Service disruption was minimal.
CEO Ian Jackson had recognized one of Enshored’s passionate employees, Robert Sernande, for taking in 7 people to work from his apartment and opening it up for people from other shifts in his team.
CEO Ian Jackson had mentioned HR Manager, Pauline David Antonio, for taking in 12 employees home who couldn’t find a ride due to transportation suspension and implementation of checkpoints in Manila.